Within 24 hours. From Monday to Thursday, if you place your order before 12h, it will arrive the next day. Orders placed after Thursday at 12h, will arrive on Tuesday of the following week.*Except for custom products.
If you are not satisfied with your purchase, you can return it within 14 calendar days of receipt. In order to do so, you will just need to fill up the following formproviding us with the details necessary to locate the product.
Once collected and received the parcel back to our atelier we will proceed with the refund of the amount of the order.
The refund will be issued on the same bank account and to the same payment method originally used when the order was placed.
After 14 calendar days of receipt, we still allow you to exchange the product received within 30 more calendar days.